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Measuring Usability: Importance Attributes for Mobile Applications from Amman Arab university circles

by Terry Dietz (2022-05-17)


This research aims to analyze the importance and contact amongst the usability attributes for mobile application. The usability attributes were grouped into nine (9) factors such as efficiency, effectiveness, learnability, memorability, errors, satisfaction, cognitive workload, simplicity, and interruptibility. A sum of 411 useable questionnaires form the basis of analysis. The results revealed that Errors (Mean = 3.82) was the most important usability attribute for mobile application and there was a significant correlation in the middle of satisfaction and errors, (r = .591, n = 411, education p r = .553, n = 411, p r = .480, n = 411, p < .01). This psychoanalysis contributed in providing an acuteness into the importance and associations in the middle of usability attributes which can be applied in usability measurement for mobile applications.